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Autoresponders - םירתא ןוסחא
Whether you are responding to the same type of e-mail on a daily basis or you
would just like to add an automatic response to e-mails sent to a specific
domain address, you can accomplish such a task using the "autoresponder".
An autoresponder will send a standard response e-mail message (based on a text
file you specify) to anyone who sends an e-mail to a specific e-mail address
(which you specify) at your domain. Each of our hosting plans allow you to set
up a specific number of autoresponders for free. You can set up additional
autoresponders for a small additional charge of $1.00/month per autoresponder.
How to set up an autoresponder:
-
Create a plain text file which contains the message you wish to have
automatically sent (e.g. sales_request_response.txt) and upload it to
your domain in ASCII mode via FTP.
-
Use your Web browser to go to the E-mail Settings section of your account
Control Panel (go to yourdomain.com/stats/ and enter your userID and
password, click on E-mail Settings and re-enter your userID and password if
requested). This page allows you to set your e-mail
forwarding, POP accounts,and autoresponders for your account.
- Go to the 'Autoresponders' section of your E-mail Settings page. It will look
like this:
-
Under the "@your_domain" heading, enter the e-mail address at your domain
which is intended to invoke the autoresponder. For example, if you want an
autoresponse message sent to anyone who sends an e-mail to
"info@yourdomain.com", you would enter "info". When a user sends e-mail
message to this address (info@yourdomain.com) the autoresponder will
automatically reply with the message you specify.
-
Under the "File to send" heading, enter the location of the text file you
uploaded in step 1 which contains the autoresponse message. The text in
this file will be sent in an e-mail message to whomever sends an e-mail to
the address you specified in step 4. Be sure to enter the complete path to
the file relative to your home directory (example: /subdir/mystuff/services.txt).
If you uploaded the file to the main level of your account (the 'root') you
would just enter the name of the file, since the file is not located within any
subdirectories.
-
Under the "Reply to" heading, enter the e-mail address from which you want
to have your autoresponse message appear to be coming. This address will
appear in the 'From:' heading in the autoresponse e-mail. If the user replies
to the autoresponse message, the reply will be sent to this e-mail address.
-
Under the "Who to Notify" heading, enter the e-mail address of someone you
want to have receive a copy of the original incoming e-mail message that
invoked the autoresponder. The incoming e-mail message will be forwarded
to this address and your automated response will be sent back to the sender.
If you leave this field blank, the incoming email message will be discarded.
In the above example, any person who sends an e-mail to "info@yourdomain.com"
will receive an auto-response via e-mail which contains the message from the
file named "services.txt". If the recipient replies to the auto-response,
their reply will be delivered to the address "sales@your_domain". Also, a copy
of the original incoming e-mail will be sent to "bob@somedomain.com".
Adding a Subject: line
Most e-mail messages you receive have the following header information:
(To: From: Subject:). To specify a subject, you can simply add a line at the
top of the autoresponder message text file (step 1) that reads:
Subject: Information about our services
You would replace 'Information about our services' with whatever subject you want
to have for the autoresponse e-mail.
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