1. What is Virtual Web Hosting ?
2. Can I have my own domain name ?
3. Do you offer dial-up internet access ?
4. Do you offer web page design services ?
5. Can I upgrade from domain plan #1 to plan #2 ?
6. Can I check domain name availability ?
7. Does ANR handle domain registration ?
8. Can I transfer existing domain to ANR ?
9. What is propogation ?
10. Is 1000MB/month of data transfer going to be enough to support my web site ?
11. How do I transfer files to my web site ?
12. Will I have unlimited access to update my pages ?
13. Can I use my account for commercial purposes ?
14. Can I resell space within my own account ?
15. Do you accept international orders ?
16. What contract and payment terms are available?
17. Do you offer technical support ?
18. How long does it take to set up a new account ?
19. How do I place an order ?

We specialize in Virtual Web Hosting which means that you can find a home for your web site on our active SGI web servers and establish a presence on the internet. We can help register your own domain name which will become your unique address on the World Wide Web. Having your own domain name does not suggest that you are renting web space, and, since email can be addressed to your domain (eg. WWW.YOURNAME.COM, WWW.YOURNAME.CO.IL ) you will not have to announce a new email address if you change internet providers.

No, you will need local internet access in order to maintain your web site and retrieve email addressed to your site. Providing a specialized service means that we do not have hundreds of modems to maintain enabling us to devote more time to our customers and to the addition of enhancements to the entire site. Our Silicon Graphics web servers are connected to the internet via multiple T3 lines to ensure a high level of performance.

No, we do not offer web page design, however we will gladly to refer you to companies that offer web page consulting, web page development, and/or custom scripting services. For more information, contact sales@interspace.net.

Yes. You can upgrade from domain plan #1 to plan #2 at any time. We will also give you credit of the set up fee.

Yes. You can check domain availability direct from our web site.

Yes. We will contact the InterNIC once your account is activated to request either a new domain name registration or transfer. You do NOT need to submit a registration or modification template to the InterNIC as this will only delay your request.

Yes. A number of our customers have transferred domains to our service. Whether you place an order by telephone or via our online order form, be sure to specify that you are requesting a transfer and NOT a new domain.

Once the InterNIC announces that your domain name has been registered (or transferred, if applicable), it usually takes about 72-hours before it is active. All internet providers must update their records (DNS tables) to reflect new site locations. This is called propagation.

Our experience has shown that 1000MB/month will be more than enough bandwidth for the average web site. Depending on the quantity and sizes of your files, this could support many thousands of hits per month. Note that only 1%-2% of our customers have exceeded the 1000MB of data transfer threshold. Domain plan #2 accommodates 2GB of data transfer.

Files must be transferred to the web server via File Transport Protocol (FTP). If you have a PPP internet account and need FTP software, you can download a program for either the PC or Mac from our site. Internet providers such as AOL, Compuserve, and Prodigy may have a built-in FTP interface. An FTP tutorial is available for first time users.

You have unlimited access via FTP 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure.

Yes, you can use your account for commercial purposes. The World Wide Web has become a most efficient and cost-effective means of making information available to the users of the internet community. If desired, secure processing is available under domain plan #2 which provides an environment whereby payment information (such as a credit card number) can be transmitted from web browser to web server in an encrypted mode.

Yes. You can resell space within your account. However, you will be responsible for its content. It will not be possible to acquire multiple account passwords for FTP access.

Yes. We are pleased to have customers around the world and we're as close as your computer. If desired, we can host US, Israel and rest of the world domain name extensions.

We bill at quarterly increments and require a minimum three month contract. We accept American Express, MasterCard Diners and Visa cards as well as personal and business checks.

Yes. We encourage our customers to send email to support@interspace.net with questions or concerns about their web site. We are relatively quick to respond to support email up to about 10pm on week days. If we cannot offer a solution to a concern within a reasonable timeframe, we will invite you to call us or we'll call you directly.

Orders submitted before 6pm which include payment information will be processed the same day! Once an account is set up an activation notice will be sent you via email including a userid, password, and FTP hostname. You can begin uploading files to your new web site immediately. Domain account users will be given a temporary URL to access their site via the web prior to the completion of either domain registration or transfer.

You can place an order for either Virtual domain accounts directly from our web site 24 hours a day or by calling +972-9-885-0480 between the hours of 8:30am-8:30pm Israel time.